Temu (Whaleco Inc.)

I recently tried shopping on

I recently tried shopping on this new platform, Temu, and I gotta say, it was disappointing. They advertised massive discounts, making it seem like I'd be getting products for a steal. One item claimed to be reduced from £100 to £15. Sounded too good to be true, right? Well, it was. The product was actually cheaper on eBay and Amazon, with better quality and faster delivery. The descriptions on Temu were misleading, and the whole experience felt like a scam. They shouldn't be allowed to trade in the UK or Europe with such deceptive practices. Beware of these fake discounts and avoid being fooled like I was.

I stumbled upon Temu recently

I stumbled upon Temu recently and decided to give it a shot. Found some really cool stuff at amazing prices! Everything was packaged and sent super fast. Haven't received my order yet, but I'm already excited. I checked out the prices and it's true—you get what you pay for. Lower prices mean lower quality, higher prices mean better quality. No scam here, just good deals. Some people need to stop hating on this company. I’m already planning my next purchase. Can't wait for my stuff to arrive!

Shoddy recliner chair

I bought a recliner chair just over a week ago it's started creaking andd l can feel the springs under the seat they want photos it's not possible as it's covered by cloth l definately dont recommend temu

Honestly, you get what you

Honestly, you get what you pay for. Yeah, they're probably selling your info to the Chinese government or something, but the prices are unbeatable. I'm not getting paid to say this (trust me, if I had money, I wouldn't be shopping here), but those 1-2 star reviews are looking in the wrong places, like tech. Obviously, it's gonna be knock-off stuff. But the clothing? That's a different story. My girlfriend just snagged some thigh highs for like $2.95. Compare that to $26 on Walmart or Amazon. She says they fit great and aren't flimsy or anything. So, really, who am I to complain?

Really great from beginning to end.

Really great from beginning to end. I am very happy with the quality of all the products bought, especially a few watches that were under £5 & look nice even next to some designer watches that are much more expensive. I have no doubt in suggesting Temu & would even say flawless in all aspects. Thank you very much!

I frequently shop at Temu and always appreciate their service

I frequently shop at Temu and always appreciate their service. Occasionally, a few items haven't been up to scratch, but overall, the value is great. If you order a small item, you can't expect a luxury experience! Their communication is also good, like keeping me informed about shipping and delivery. Once, I had an issue with a package, and they quickly switched the delivery service to Royal Mail. Temu's website has become my nightly read, and it’s costing me a lot!

I've only had good times with Temu.

I've only had good times with Temu. There's nothing to grumble about. Ordering and returns are pretty easy. I've bought many things from Temu and I'm over the moon with them.

I like ordering from Temu because of the low prices

I like ordering from Temu because of the low prices and various discounts. The quality of the products is mostly good. You get what you pay for. Still, it’s better to buy directly from the original location than from the 'local' USA Temu. If you buy many items from the local store, your order arrives separately and from different places, arriving at various times. This means you end up with multiple tracking numbers and different delivery days/times. It can be annoying in many ways. So local ordering hasn’t been great for me. Thanks, Temu, for making my international orders easier. One package and one tracking number!!

Great company to shop with.

Great company to shop with. Delivery takes around 10 days from China. Prices are good, and if there's any issue, they handle it well and refunds come quickly to your account. I can't find anything to complain about. I've ordered about 35 times from them, so I know from experiance.

If you check all the details on products and make sure of what you are buying

If you check all the details on products and make sure of what you are buying, then Temu is a good place to get those useful items that are often overpriced or hard to find in UK stores. I find returns easy and free. I rate it 4 stars instead of 5 because you need to look at each item's details carefully and the price can vary with different options, which you might overlook. It can feel like you’re being tricked sometimes, but that’s common everywhere, and being careful can help you find good deals. I've placed around 20 orders with Temu over the past 18 months.

Quite amazed with Temu—I didn't know they were such

Quite amazed with Temu—I didn't know they were such a good company!!! They offer some unique and cool stuff on their site. I recently bought some wide lace fabric, the quality is great, and the price is really good too.

I've purchased many things from Temu and

I've purchased many things from Temu and the customer service is quite good. Most items are just right, and if there's ever an issue, they fix it fast. Delivery is quick, usually about a week. Communication is clear too. I use PayPal for buying, and it's been smooth. The only problem is I often buy more than I planned when I visit the site! I'd suggest it, but make sure to use PayPal for payment.

Poor customer service

Poor customer service missing item from parcel contacted customer service to state that I have a missing item asked for replacement or refund to be told I'm sure it was packed but clearly it wasn't otherwise I would of had the item. So now I'm leaving negative review on all platforms and won't be using temu again

I got my order in about 2 weeks

I got my order in about 2 weeks from the order date as promised. The items came in good shape with no issues. The dresses fit well. Tracking was alright. I'll shop again at Temu because their stuff is reasonably priced.

I'm a regular shopper.

I'm a regular shopper. Rarely let down. If a hiccup occurs (twice), Temu quickly refunds or ships missing items. Recently got a 20 x 10 chicken coop. Decent quality, all parts included!

I was hesitant initially but have made several orders now

I was hesitant initially but have made several orders now. Generally, the products are good, but sometimes they are smaller or not exactly as shown. The shipping updates are reliable. The roulette games and daily spins seem designed to make you spend more, but they do give one free return per order and let you keep the item. It's easy to get hooked, so be careful!

They don't refund!!

The most terrible company, in every way. Products of execrable quality, extraordinarily bad shipping, but the worst experience is that of the return. After walking from one side to another to drop off the package (the instructions on the website have nothing to do with reality), you wait a month to receive a refund that was not even issued. I have been to the bank several times so far, only to be told that the ARN code sent by them to verify my transaction is invalid. There is no other solution/proof that the money left them. But the bank claims that no refund request was issued from them... So, keep in mind that you will never receive the money for the products you send as a return, from this terribly bad Chinese company!!!

I ordered 4 products and unfortunately

I ordered 4 products and unfortunately 1 came broken. I sent photos and within 10 minutes, they refunded me without asking to return the item.

One must remember, if you're paying peanuts...

One must remember, if you're paying peanuts... So, keeping that in mind I didn't expect much from my 1st order. I thought, even if it's 'tat' I've only got myself to blame. Well, it's nice to get all my items in the parcel within the given delivery time. What cost me £25 or so would've been triple elsewhere. With that in mind, I ordered again, this time some clothes. I'm tall, and Asians are pretty short, so it's no surprise the trousers didn't reach my ankles. But mid-calf is okay, for the price, and it's summer, so... Not sure about winter trousers. All the items I bought were there and early. I don't click on 'flash ads', pop-ups or 'you have won'. Temu wants you to spend more, which is just marketing and understandable. That said, I've bought bits and bobs I don't really need but treating myself a bit, for a change, without going into debt was nice. My 3rd parcel, due soon, has a beauty product. Not my usual online buy so I'm curious how it'll work out. I won't be miffed if it's crap as it's been 5 star so far. I haven't had any issues so no need to contact Temu yet. It amuses me when people pay a tenth of the price and then complain. Pay ten times more, then complain. Though I sympathize with those who've had incomplete or undelivered items. I've had that thrice in the last two years with Amazon. Is it worse because it's cheap? To me, it's the same. The Temu logistics manager must be good. I don't envy him/her. Final thought: I expect Temu sources from companies that use cheap labor. So do Primark, H&M, Monsoon, and many others. Their profit margin is likely higher too. Cheap labor: would you pay £10/h for all your clothes? Most wouldn't. If you object (I do), you can't shop anywhere. It's cheap labor, but it gives a small income to many. Where else would they earn? Probably nowhere. If everything was 'fair' overnight, the planet would be strained. Not nice, but that's how it is. I can't change the world, neither can most of us. That's up to 'leaders' and those in power. In conclusion, some have had bad luck, expected given the company's size, and others, like me, are happy as Larry.

Just got my second order from Temu.

Everything was there. The dress fits great and is well-priced. Buttons on other items have unique designs and good quality. I suggest Temu. Give it a shot if you haven't. I'm on my third order now and expect it on time. Give Temu a go!

I'm really impressed with my purchases.

I'm really impressed with my purchases. I ordered clothes, a bag, and some garden stuff. I didn't have high hopes, but I was pleasantly surprised. The clothes fit well, the bag looked just like the photo. The garden items were a bit small, but for the price, it's okay. The second order was good too. It took 6 days from order to delivery, which impressed me. I'm placing a 3rd order soon, so they must be doing something right.

At first, I was unsure about this site

At first, I was unsure about this site, but everything I've bought has been spot on. I can't find any faults; I've spent a lot here and got all I wanted. I did have to get one refund because one item didn't work, but otherwise, it's been spot on.

I left this on the Temu chat today

I left this on the Temu chat today... I got my package today, thanks a lot for getting it to me quickly. It took 8 days, they said it could take 10 days, so I'm glad it came today! Everything looks good and matches the website. I'll use Temu again and tell others too.

I’ve been purchasing from Temu for a few months

I’ve been purchasing from Temu for a few months now sporadically, and I have to say I am quite impressed with their customer service. They handle complaints quickly and their shipping is also very fast—they sort things out right away. If Temu were a store, I’d spend hours shopping there. They have such a wide selection that it’s become my go-to shop. Their deliveries have gotten faster as I’ve shopped more. They offer unique items that you don’t find in regular stores every day. Warning to shoppers: This company can be very addicting!

I bought stuff from Temu

I bought stuff from Temu as my daughter did too. Had an issue (that was mine), but they gave me a refund, even though I didn't ask for one. Customer service is nice, and the products are as good as other stores. The bag could've been a bit bigger, but it's okay.

Many say don't use TEMU

Many say don't use TEMU, they scam you and nothing is what it says it is. I disagree! I've used the site for a while now. If you check dimensions and sizes carefully, you can find great stuff. I ordered 8 summer event dresses, one I didn't like but my friend loved it, and their sofa throws and hair extensions are amazing. The color match on the hair extensions was spot on. Try them and follow their scam advice—it's a winner for me.

From disappointment to delight!

My experience with Temu's online shopping has usually been good. They offer a variety of products like garden items, fashion, home decor, and more. However, unfortunately, three packages got lost. These parcels contained items that I was eager to receive to beautify my home and please my dogs. I patiently waited for Temu to resolve the issue with the courier, but unfortunately, the parcels are lost somewhere in the universe. However, Temu promptly refunded my money into PayPal as I preferred that over store credit. Good job!

I got a pair of sneakers for 15 CAD

I got a pair of sneakers for 15 CAD, wearing them daily so my Forces, Dunks, and Jordans last longer. They're not the best running shoes, but decent for the price? Compared to Amazon, this site is a step closer to direct selling, minus the fees. Most things on Amazon are on Temu for less, though they ship from far away. But returns are pricey if you're not pleased. Keep that in mind. You get what you pay 4.

I've ordered a few times from Temu

I've ordered a few times from Temu, mostly good experiences except one part of my order is still missing. Other items arrived on time. I appreciate their price adjustment option and quick refunds. The product quality is okay, as expected. Their customer service is great and could be a model for others. In my last order, they sent the wrong charging wire. They refunded about 80% immediately when I contacted them. They've already fully refunded the delayed part of my order without me asking. I'll definitely keep shopping here.

I've been buying from Temu

I've been buying from Temu for a while now and get things nearly every week. I always track my deliveries and they come on time. The prices are good, and no extra costs for shipping. I'm quite satisfied with Temu.